United Business Intermediaries Limited (UBI)

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Privacy Policy for United Business Intermediaries (UBI)

Last Updated: September 14, 2025

1. Introduction

United Business Intermediaries (“UBI,” “we,” “us,” or “our”) operates the website https://unitebi.trustpass.alibaba.com/ (the “Service”). This Privacy Policy informs you (“User,” “you,” or “your”) about our policies regarding the collection, use, and disclosure of your personal information when you use our Service. It also describes the rights you have concerning your data.
By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Service.

2. Information We Collect

We collect several types of information to provide and improve our Service to you:
  • Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, company name, shipping address, and payment details (e.g., for T/T or L/C transactions) when you inquire about or purchase our products (e.g., marine vessels, A4 copy paper) .
  • Business Information: Details related to your business needs, such as product specifications, desired quantities, and intended use.
  • Technical & Usage Data: We automatically collect certain information when you visit our Service. This may include your device's Internet Protocol (IP) address, browser type, pages visited, time and date of visit, and other diagnostic data. We collect this through cookies and similar tracking technologies .
  • Communications: Records of your correspondence with us via email, messages on the Alibaba platform, or other channels.

3. How We Use Your Information

We use the collected information for the following purposes:
  • To Provide and Maintain Our Service: To process your inquiries, facilitate orders, manage your account, and provide customer support.
  • To Communicate With You: To send you updates, technical notices, security alerts, and administrative messages related to your orders and our business relationship.
  • For Business Purposes: To analyze trends and usage to improve our Service, products, and marketing efforts. This includes using data for internal purposes such as auditing and legal compliance.
  • For Security and Fraud Prevention: To protect our Service, users, and business from malicious activity.

4. Legal Basis for Processing (For GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information is:
  • Performance of a Contract: Processing necessary to fulfill a contract with you (e.g., to process and deliver your order).
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our Service and marketing, which do not override your fundamental rights.
  • Consent: In some cases, we may ask for your explicit consent to process your data.

5. How We Share Your Information

We may share your information in the following situations:
  • With Suppliers and Service Providers: We share necessary information with trusted manufacturers, shipping companies, and logistics partners (e.g., our "trusted shipping companies") to fulfill your orders and deliver products.
  • For Legal Reasons: To comply with a legal obligation, protect our rights, prevent wrongdoing, or ensure the safety of our users.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or part of our business by another company.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell your personal information to third parties for their marketing purposes.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including China, Thailand, and Oman, where our operations and partners are located. We will ensure these transfers comply with applicable data protection laws by implementing appropriate safeguards, such as relying on adequacy decisions or using Standard Contractual Clauses approved by relevant authorities.

7. Data Security

We value your trust and strive to use commercially acceptable means to protect your Personal Information. We implement a variety of security measures, including encryption and access controls, to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
  • Right to Access & Know: The right to request copies of the personal data we hold about you.
  • Right to Rectification: The right to have any inaccurate or incomplete information corrected.
  • Right to Erasure ("Right to be Forgotten"): The right to request we delete your personal data under certain circumstances.
  • Right to Restrict Processing: The right to request we suspend the processing of your personal data.
  • Right to Data Portability: The right to receive your data in a structured, machine-readable format.
  • Right to Opt-Out of Sale/Sharing: Under laws like the CCPA/CPRA, you have the right to opt-out of the sale or sharing of your personal information .
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

9. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes .

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise your data protection rights, do not hesitate to contact us at:
  • Email: privacy@unitebi.com
  • Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong

For more information about our company, please visit our Alibaba storefront: https://unitebi.trustpass.alibaba.com/